Shipping FAQ

Shipping Information

Where do you ship?

We ship to the following regions:

  • United Kingdom (domestic)
  • European Union
  • United States
  • Australia
  • New Zealand
  • United Arab Emirates

How much does shipping cost?

Shipping costs vary by destination and will be calculated at checkout based on your location and order size.

How long will delivery take?

UK: 3-5 business days
Europe: 5-10 business days
USA, Australia, New Zealand, UAE: 7-14 business days

Please note these are estimated delivery times and may vary during peak periods.

Do you offer free shipping?

Yes! We offer free shipping on UK orders over a certain amount. Check our homepage for current promotions.

Will I have to pay customs or duties?

International customers may be charged import duties or taxes by their country upon delivery. 

Can I track my order?

Yes, once your order ships, you'll receive a tracking number via email so you can monitor your delivery.

What if my order doesn't arrive?

If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll help track it down.